The film starts out when five people walk into an elevator, but something goes very wrong. The elevator collapses eleven floors and the five people roam around the hotel as ghosts. Sixty years later, reporter Buzzy (Steve Guttenberg) and his niece, Anna (Kirsten Dunst) are trying to find out the mystery of the hotel. An old lady named Abigail tells them that if they find a belonging of each person on the elevator they will be free from the hotel. Written by Cory Thompson